Frequently Asked Questions

Your guide to shopping with Metagenics

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receipt.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart for the most accurate fit.

Are your materials sustainably sourced?

Yes, Metagenics is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our seasonal collections.

Can I change or cancel my order?

Orders can be modified or canceled within 60 minutes of placement. After this grace period, the order enters our automated fulfillment system and cannot be altered.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.